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Grafton Road Surgery
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Online Access

The Practice is pleased to provide patients with access to its Clinical System via a Secure Web Interface.

You can book and cancel your appointments and request repeat medication online. To do this you need to register with the practice and obtain a password to enable you to access this service.

If you wish to have access to online services download and complete the form below and return to reception, along with your passport or driving license for identification purposes.

  • Leaflet - Online Services and Access (PDF, 482KB)
  • Form - Access to GP Online Medical Record (PDF, 274KB)
  • Form - Access to GP Online Medical Record - Proxy Access (Adults) (PDF, 377KB)
  • Form - Access to GP Online Medical Record - Proxy Access (Under 16) (PDF, 348KB)

Once your registration account is created you will need to come into the surgery to collect your account details.

Visit the Systm Online website where you can book, view and cancel appointments online and request repeat medication.

If you’re a patient at our practice, you can use the NHS App to access a range of NHS services on your smartphone or tablet.

It doesn’t replace existing services. You can still contact us in the usual ways.

But, once you have verified your identity in the app, you will have easy, 24/7 access to a growing range of health services and information. You can:

  • order repeat prescriptions
  • access NHS 111 online
  • find NHS services
  • view your health records
  • book appointments
  • and much more…

If you have any problems using the NHS App, you can select ‘help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp.

Find out more about the NHS App at: www.nhs.uk/nhsapp

Patient Triage, Requests and Non-Urgent Appointments

If your query is regarding results from tests, prescriptions, non-urgent appointment or any other routine issues, you may find it easier to contact us via our patient Triage, Requests and Non-Urgent Appointments system.

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Grafton Road Surgery

11 Grafton Road, Shirley, Solihull, West Midlands, B90 1NG

  • 0121 474 4686
  • M89024.graftonroad@nhs.net
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